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Overview

Running into issues while searching for jobs? This guide covers common problems and their solutions to help you get the most out of JobLeap AI.

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Common Issues

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No Results Found

If your search returns no results, try these solutions:
What to try:
  • Remove very specific requirements
  • Expand geographic area (include “remote” options)
  • Consider alternative job titles
  • Lower experience level restrictions
Example:
  • Too narrow: “Senior ML engineer with PhD, PyTorch and JAX, in Boulder, $200k+”
  • Better: “ML engineer with PyTorch, remote or Colorado, $150k+”
Common overly-strict filters:
  • Very high salary requirements
  • Extremely specific skill combinations
  • Limited to a single small city
  • Requires too many years of experience
Try asking:
  • “What if I lower the salary to $120k?”
  • “Show me positions with Python OR R, not both”
  • “Include positions in the entire metro area”
Common spelling issues:
  • Framework names: “Tensorflow” vs. “TensorFlow”
  • Language variants: “Javascript” vs. “JavaScript”
  • Technology acronyms: “K8s” vs. “Kubernetes”
  • Company names: Verify correct spelling
Tip: JobLeap understands many variations, but if you’re getting no results, try the official spelling or common abbreviations.
Same role, different names:
  • “Software Engineer” = Developer, Programmer, SWE, Coder
  • “Data Scientist” = ML Engineer, Data Analyst, Research Scientist
  • “Product Manager” = Product Owner, Product Lead, PM
  • “DevOps Engineer” = SRE, Platform Engineer, Infrastructure Engineer
Ask JobLeap:
  • “What other titles exist for this role?”
  • “Show me similar positions with different names”
  • “Are data scientist and ML engineer the same?”
Still no results? Try asking JobLeap: “Why am I not finding any [role] positions in [location]?” The AI can provide insights about market availability and suggest alternatives.

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Too Many Results

If you’re overwhelmed with hundreds or thousands of results:
Requirements to add:
  • Required technical skills or frameworks
  • Minimum years of experience
  • Specific industries (healthcare, fintech, etc.)
  • Company stage (startup, Series A, enterprise)
  • Work authorization needs (visa sponsorship)
Example refinements:
  • “Show me only senior-level positions”
  • “Which of these require React experience?”
  • “Filter for startups in the healthcare space”
Narrow by geography:
  • Specify city instead of state
  • Add commute distance limits
  • Choose “remote only” or “on-site only”
  • Focus on a specific metro area
Example:
  • Too broad: “Software engineer jobs in California” (1000+ results)
  • Better: “Software engineer in San Francisco, remote or hybrid, max 30-min commute” (45 results)
Be explicit about seniority:
  • Entry-level or new grad
  • Junior (0-2 years)
  • Mid-level (3-5 years)
  • Senior (5-8 years)
  • Staff/Principal (8+ years)
Phrases that help:
  • “Entry-level data analyst positions”
  • “Senior software engineer roles only”
  • “Mid-level positions, 3-5 years experience”
Add compensation filters:
  • Set minimum salary floor
  • Specify total compensation vs. base
  • Include equity expectations
  • Consider cost of living adjustments
Example:
  • “Show me only positions paying $100k or more”
  • “Filter for total comp above $150k”
  • “Which of these offer equity?”
Progressive narrowing: Instead of starting over, refine your existing results through conversation:
  1. “Show me only the remote positions”
  2. “Which of these are at companies under 500 employees?”
  3. “Filter for positions posted in the last week”
  4. “Show me only ones that offer visa sponsorship”
This approach helps you see how each filter affects your results.
Optimal result count: Aim for 10-50 results. This range is manageable to review thoroughly while providing enough variety to compare opportunities.

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Outdated Information

Job postings can become outdated quickly. Here’s how to ensure you’re viewing current opportunities:
How to find fresh listings:
  • Results include posting dates on job cards
  • Ask: “Show me only jobs posted in the last 7 days”
  • Filter by: “Posted this week” or “Posted today”
  • Sort by: “Most recent first”
Why dates matter:
  • Positions posted over 30 days ago may be filled
  • Recent postings show active, urgent hiring
  • Fresh listings have less competition
Before applying:
  • Click the source link on any job card
  • Verify the position is still open on the company’s site
  • Check application deadlines
  • Confirm salary and requirements match
Red flags for closed positions:
  • Application page shows “Position closed”
  • Link returns 404 error
  • Company career page doesn’t list the role
  • Job board marks it as “no longer accepting applications”
Help improve JobLeap: If you find outdated or incorrect information:
  • Use the feedback button on the job card
  • Report the specific issue (filled position, wrong salary, etc.)
  • This helps us improve our data sources
  • We continuously update and remove stale listings
What to report:
  • Positions that are filled
  • Incorrect salary information
  • Wrong company details
  • Broken application links
For important opportunities:
  • Visit the company’s career page directly
  • Verify all position details
  • Look for updated job descriptions
  • Contact recruiters if uncertain
Ask JobLeap:
  • “What’s the direct career page link for [Company]?”
  • “Show me all current openings at [Company]”
  • “Is this position still available at [Company]?”
JobLeap aggregates jobs in real-time from multiple sources and updates continuously throughout the day. However, companies may close positions without immediately updating all job boards.

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Search Quality Issues

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Results Don’t Match Your Query

If results seem off-target:
  • Try different wording for the same request
  • Be more explicit about requirements
  • Add context about your background
  • Specify must-haves vs. nice-to-haves
Example rephrasing:
  • Vague: “Data jobs in tech”
  • Clear: “Data analyst positions at tech companies requiring Python and SQL”
Instead of starting over:
  • “Show me only the remote positions from these results”
  • “Which of these don’t require a degree?”
  • “Filter for companies with good work-life balance”
  • “Remove the contract positions”
Help the AI understand you better:
  • “I’m a bootcamp grad looking for my first role”
  • “I have 5 years in Java, looking to switch to Python”
  • “Career changer from teaching to UX design”
  • “Need visa sponsorship, no startups”

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AI Doesn’t Understand Follow-up Questions

If context gets lost:
  • Instead of: “What about remote?”
  • Try: “Show me remote positions from the previous results”
  • Or: “In the data analyst jobs you just showed, which are remote?”
When to reset:
  • Conversation has drifted too far
  • Multiple conflicting filters applied
  • Switching to a completely different role
  • Results no longer make sense
How to start fresh:
  • Type a new, complete search query
  • Use “Let’s start over: [new search]”
  • Refresh the page for a clean slate

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Technical Issues

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Page Loading Problems

Quick fixes:
  • Refresh the page
  • Clear browser cache and cookies
  • Try a different browser
  • Check your internet connection
  • Disable browser extensions temporarily
If problems persist:
  • JobLeap works best on modern browsers (Chrome, Firefox, Safari, Edge)
  • Ensure JavaScript is enabled
  • Try incognito/private browsing mode
What to try:
  • Wait 5-10 seconds (large searches may take time)
  • Check if your query is extremely broad
  • Refresh the page and try again
  • Simplify your search query
Very broad searches take longer:
  • “All software engineer jobs” may take 10+ seconds
  • “Python developer in Texas” typically responds in 2-3 seconds
Troubleshooting steps:
  1. Verify search actually completed (check for loading indicators)
  2. Scroll down to see if results loaded below the fold
  3. Try a different search query
  4. Clear browser cache
  5. Refresh the page
Browser compatibility:
  • Use the latest version of your browser
  • JobLeap requires modern browser features
  • Disable ad blockers that may interfere
If you can’t access a cited source:
  • Look for the same information from alternative sources
  • Check the company’s official website
  • Search for recent news articles about the topic
  • Ask JobLeap for additional sources: “What else confirms this salary data?”

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Getting Additional Help

Still experiencing issues? Here’s how to get support:

In-App Guidance

  • Hover over features for tooltips
  • Type “help” in the search bar
  • Look for the ? icon for context help

Report Issues

  • Use the feedback button on any page
  • Describe the specific problem
  • Include what you were searching for
  • Note your browser and device

FAQ

Check frequently asked questions for common solutions

Community Forum

Join discussions with other job seekers about tips and workarounds
When reporting issues, include:
  • The exact search query you used
  • What you expected to happen
  • What actually happened
  • Your browser and operating system
  • Screenshots if helpful

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Next Steps

Search Strategies

Learn effective techniques for finding exactly what you need

FAQ

Answers to frequently asked questions

How to Search

Master basic and advanced search techniques

Start Searching

Try JobLeap now with these troubleshooting tips in mind
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